IAAP – Success Skills for the Administrative Supervisor and Manager



Here are materials for being a successful administrative supervisor and manager. I use these materials for my webinars and on-site presentations. I would love to hear back from you and about your experiences in supervisory/management roles greg@gregcreech.com. Thanks!

Success Skills for the Administrative Supervisor and Manager – PDF


Win with 10: How to Win with Windows 10! A Free Webinar


Here’s the link to replay the webinar, if you registered. On behalf of the technology giants, I apologize for the screen freezes. I wish I could control the technology and telecommunications industries! ENJOY!

Let’s start the year off right with learning and laughter! On Friday, January 22, at 1:30 PM (EST) join me for a free 30-minute webinar on Microsoft’s latest and greatest operating system, Windows 10. I’ll overview new features, removed features, and important gotcha’s with upgrading, installing, and using Windows 10. Here’s a PDF of my favorite 10 items in Windows 10, enjoy!

We’ll look at these new features:

  • Cortana – The New Microsoft Assistant and help system,
  • Edge – The New Web Browser,
  • Action Center,
  • Settings,
  • Task View,
  • Start Menu and All Apps view.

Plus what to avoid and “issues” Windows 10 has.

This is the registration link for you to register and receive your login and password to access the webinar.

I look forward to our time and winning together in Microsoft’s Windows 10.

Alabama/Georgia IAAP Branch Event

IAAP Branch Logo SmallI’m honored to speak at the inaugural Branch Events for IAAP at the Hyatt Regency in Atlanta. I’ll put on my education show in both technology and soft skills training on Office 365/2013 and Communications in the Digital Age. Simply because our communication tools enable us to communicate faster doesn’t necessarily mean we communicate better. I’ll teach traditional and new age communications in all forms – verbal, written, presentations, and more plus I’ll include tips and tricks on how technology helps in being a better communicator, including grammar (get rid of passive voice, don’t split those infinitives, don’t end a sentence with a preposition, and more). With Office 365/2013 we learn the latest and greatest features of Office 2013 and the wonderful, magic powers of Office 365. Enjoy!

Your entertaining and educational Summer School is here!

Let the Geek Speak!Here’s your technology and soft skills summer school. Attend Millennium Manager – How to Supervise and Manage in the Digital Age at no cost with the discount code ManageMe. Move from zero to hero with Microsoft Excel and PowerPoint with the popular Excelling @ Excel series and How to present like a Pro – PowerPoint Pizazz. Also, Office 365/2013/2013 and Windows 8 in August. Stay tuned and stay informed.
Here are the links to register with the subjects, dates, and times:

Microsoft Office Specialist Certification Support/Study Group Webinar 6

Hi, Let’s continue to Excel @ Excel. With our webinar 6 on Wednesday, March 25, 2015 at 7:00 PM EST. we will increase our Excel learning and march into success as we prepare for the Excel 2013 Core exam. This webinar focuses on the differences between Excel 2010 and 2013 which there are many. Generally, the Microsoft Office Specialist Exams emphasize new features and functionality of the latest and greatest product version. After exploring the new features in 2013 Excel, we will take a practice exam on the new project based 2013 Excel certification.

Register at this link:  http://www.anymeeting.com/PIID=EB56D680894E3D

Here is the replay link after Registering: http://www.anymeeting.com/gregcreech/E157DA828648.

So let’s learn 2013 Excel’s new features and prepare for our MOS certifcation.

Microsoft Office Certification Study/Support Group Webinar 7


Our seventh MOS Study/Support group webinar consisted of PowerPoint 2013 and new features. The webinar displayed areas of PowerPoint for which the certification exam will cover. After demonstrating using features of PowerPoint, I took a practice project exam and scored a 1000! Shocking, I know. So, please watch perfection in PowerPoint exam in progress. ENJOY! Here are the registration and replay links. You must register, if you haven’t already, and then you may view the webinar at no cost. THANKS!

Registration Link: http://www.anymeeting.com/PIID=EB58DF83894D3D.

Replay Link: http://www.anymeeting.com/gregcreech/E950DF80894D3F.

Microsoft Office Specialist Certification Study/Support Group Webinar 6

Hi, Let’s continue to Excel @ Excel. With our webinar 6 on Wednesday, March 25, 2015 at 7:00 PM EST. we will increase our Excel learning and march into success as we prepare for the Excel 2013 Core exam. This webinar focuses on the differences between Excel 2010 and 2013 which there are many. Generally, the Microsoft Office Specialist Exams emphasize new features and functionality of the latest and greatest product version. After exploring the new features in 2013 Excel, we will take a practice exam on the new project based 2013 Excel certification. Put on your geek hat as we excel at Microsoft’s Excel 2013.

Register at this link: http://www.anymeeting.com/PIID=EB56D680894E3D

So let’s learn 2013 Excel’s new features and prepare for our MOS certifcation. ENJOY!

Ready to Excel?! Certifications for Excel 2010 and 2013 – March to Success! Let’s Excel!

I have had several requests for 2010 and 2013 Excel MOS webinars. So let’s plan Excel 2010 on Tuesday, February 24, at 7:00 PM EST and Excel 2013 in March. We will work with important formulas and functions in Excel that we are likely to be tested on the exam. I will teach about the syntax of formulas and functions and the different reference types and offer best practices for creating and editing formulas and functions. Then we will take a practice 2010 Excel core exam through GMetrix. If any one has passed an Excel 2010 core exam, let me know; everyone would love to hear of your experience and advice.

Here’s the link for the February 24 MOS Webinar.

In March, we march on to Excel 2013/365 and the more difficult project based exam for 2013 Excel core. In the future get ready for the All Powerful and All Difficult project based Excel Expert 2013 which is unbelievable in the power of new Pivot Tables and new functions. I have asked Melissa Esquibel, MCT and Master at the 2013 level (and beyond to infintity!), to help us through the exam and preparation. .

The future is NOW! Do you know 75% of organizations will convert to Office 2013/Office 365 by next year, based on my IT and HR contacts? As an example. I have one nonprofit and one  government agency as clients, that are converting to Office 2013/Office 365 from Office 2007 and 2010  in March for which I am very grateful.   Practice, Prepare, and Plan for the future of Microsoft Office with these webinars for 2010 and 2013.

So put on your math hat as we concentrate on formulas and functions. Let’s excel with the MOS 2010 and 2013 Excel exams.

Happy Valentines! Free OneNote manual and webinar.

Happy Valentine’s!

Happy ValentinesFall in love with being an organizational maestro with Microsoft’s OneNote – a notebook for the digital age. I love my clients and friends and celebrate with technology gifts of Microsoft’s OneNote.  Let’s learn and have fun – download the 2010/2013 OneNote Manual as a PDF and register for the webinar. Webinar is WOneNoteednesday, February 18, 11:00 AM – 12:30 PM – use the Discount Code – loveonenote to register and attend at no fee with this link. Enjoy! 


MOS Webinar 4 – Project Based Exams

Thanks to Kathi Robinson, CAP-OM and MOS, our webinar proved successful with educating everyone on theses items:

  • Differences between task oriented exams and project oriented exams
  • Best learning tools and resources for preparation
  • Important tips and tricks in taking practice exams, such as the Reset and Save buttons
  • Her example of why as an Executive Assistant she is building and using Microsoft Access

After her interview, we demonstrated taking an Access 2013 project oriented training exam.

If you have not registered, you will need to register before watching the replay.

Here is the Registration Link: http://www.anymeeting.com/PIID=EB54DC84844639

Here is the Recording Link: http://www.anymeeting.com/gregcreech/E153DE858846

Our next webinar is Tuesday, February 27, 2015 at 7:00 PM EST. Let me know the application and version that you would like for our webinar.

Happy Computing and best wishes on your certification path.


New Year! New Learning! MOS Study/Support Group Webinar 4

Propeller Geek HatNew Year! New Learning! If you made a resolution for the year, I hope you will resolve to certify in the Microsoft Office application in which you “enjoy” working. We will have Kathi Robinson, CAP-OM and MOS tell us her experience in certifying in 2013 Access which she accomplished on December 29 – Congratulations to Kathi!

Kathi is an Executive Assistant, CAP-OM at American Transmission Company, Madison, WI and she lives in Cottage Grove, WI. She sat for her first MOS exam in February 2008 and completed her Access 2013 certification in December with many tests in between. In fact, she has multiple application certifications in the 2003, 2007, 2010, and now 2013 versions. Kathi will share her experience in taking her first project based exam and her tools she used to certify.

We will close our time with taking a practice Access exam. I look forward to our helping each other in our career and certification paths during the New Year.

Here is a link to the Registration form:




MOS Support/Study Group – Webinar 3 and 2015 Plan

My Geek Hat

Hi, Everyone!
Special thanks to Richard Hemma, Senior Director of Sales Corporate and Commercial Pearson – Certiport for his presentation and information. He provided valuable information on the value of certifications, taking exams, location issues, and offered members of this MOS Study/Support Group a free trial of GMetrix – the practice test and training tool for MOS certifications. You will want to register and view this webinar. Here are the links: Registration link and Recording link.

Here are quick notes from the webinar and our plan for 2015.

  • Locations must honor vouchers from IAAP, Certiport, and other organizations. Locations may set their own hours and offerings and may charge a proctoring fee.
  • When taking an exam use the Ribbon rather than keyboard shortcuts, such as CTRL + S for Save, CTRL + C for Copy and so on. Using keyboard shortcuts rather than the Ribbon for commands may make part or all of a question incorrect.
  • You may use the new Office 2007, 2010, and 2013 feature entitled Key Tips as keyboard shortcuts by pressing the F10 or ALT key to activate the badges for Key Tips.
  • In the future there may be a re-certification process similar to the Adobe associate certification; however, once you certify as a Microsoft Office Specialist in a particular application and version that certification lasts forever.
  • Several webinar participants commended GMetrix for the practice tests and using the product.
  • We discussed text books; there are plenty of resources and books available. My personal favorite and that I recommend are the QUE In Depth series which are more detailed that most Office books. Richard concurred that these books follow the domains and learning objectives for the applications.
  • FREE! Richard will provide a free GMetrix trial for those people in this MOS Study/Support Group. I will collect emails and information over the next two weeks and provide them to Richard. If there is a limit to the number, I will prioritize the list based on regular attendance of these webinars including viewing the recording. Look for details in the coming weeks. Email me at creechgreg@bellsouth.net if you wish to be part of the GMetrix free trial offer.

In 2015, we will continue our monthly (or so) webinars with the next webinar in mid-January. We will update our certification plan and process and answer several exam questions for two applications. Plan now to make your New Years resolution about certifying next year and perhaps as you wait for Santa take some practice tests and study! I’ll send the content, date, and time for January’s webinar after January 2. Happy Holidays and Enjoy your learning.

Microsoft Office Specialist Study/Support Group – Webinar 3 – November 4, 8:00 PM EST

We’ll have our third and final MOS webinar for this year on November 4, Tuesday. We are honored to have Richard Hemma, Sales Director at Certiport, as our featured speaker. Please forward questions to me for Richard to address by Monday, November 3, afternoon. While I’m sure he will answer questions on line, let’s plan and prepare in advance as much as possible. Our webinar begins at 8:00 PM EST on November 4, Tuesday, so go vote and then attend our webinar.

I hope you can plan to spend some time studying and preparing to certify sometime next year over the holidays. Certifying makes a great New Year’s resolution. We’ll have our next webinar in mid-January, 2015.
Here is the registration link to attend the webinar live or to replay at your convenience:

Greg Creech